Data Protection & Privacy Policy

This is our data protection and privacy policy that explains who we are, how we process your personal data and what rights you have and how to get in touch with us if you need to.


WHO WE ARE

We are Pip & Nut Ltd. Our contact and other details are set out at the end of this policy. We are the controller in relation to the personal data processed in accordance with this policy (except where this policy explains otherwise).

We make and sell lovely nut-based products such as nut butters, and we operate a website at www.pipandnut.com. This privacy policy covers the use of our website and our business generally.


THE PURPOSES FOR WHICH WE COLLECT PERSONAL DATA

We collect and process personal data as follows:

If you are a customer of ours (or you work for a customer of ours) or if you have registered to join our online community and to receive our squirrel mail:

We may collect your individual contact information to enable us to communicate with you in relation to the provision of products by us (for example, in order to provide the relevant products) or to send you our squirrel mail, and may collect other personal information relating to you that you give us in the course of communicating with us or of our providing the products concerned (for example, if you are buying our products personally, your credit card, bank account or other financial details and your address for delivery). We will use this information as appropriate to sell and supply you with our products and/or to send you our squirrel mail or other information about our products.


If you browse any of our websites:

We may collect information on your visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive. We may keep a record of the content on our website that you have clicked on and use that information to send you communications (if you have signed up to receive our squirrel mail) or to target advertising on our website to you that is relevant to your interests and which we have identified based on content you have looked at. This may involve the use of cookies, which is explained in our cookie policy.


If you share any of our web pages on social media:

If you share any of our web pages on social media, we use a third party service to facilitate this, and this involves use of a cookie set by the third party which collects data relating to your use of our website and other websites that you visit, which is then used to target advertising to you that is relevant to your interests. More information on this is contained in our cookie policy.


If we wish to send you advertising, marketing or promotional material:

We may collect your individual contact details (such as your email address, your user ID on social media, or your postal address) in order to send you direct marketing material in order to advertise, market or promote our goods and services (this will be subject to your prior consent where appropriate, for example when you sign up to receive our squirrel mail). We may combine this with other information we obtain about the things you are interested in and that are relevant to the products provided by us (for example, when you buy something from us or browse our website and view particular content, or if you tell us what you like) in order to help us ensure that the material that we send you is relevant to what you are interested in.


If you provide products or services (or you work for someone who supplies products or services) to us:

We may collect your individual contact information to enable us or other suppliers of ours to communicate with you in relation to the provision of products or services by you or the person that you work for (for example, in relation to the management and administration of the provision of the relevant goods or services) and other personal information relating to you to in the course of provision of the products or services concerned. Where you are providing the products or services personally, this may include, for example, your bank account or other financial details. We will also collect any ther information relating to you that is included in any communications between us and you or anyone you work with in the course of provision of the products or services.


If we are assessing your suitability or ability to provide products or services to us:

We may collect relevant personal information relating to you to the extent necessary to enable that assessment to take place – for example, if we need to assess or confirm your age, your right to work in the UK, your skills and previous experience, your qualifications or whether there is anything that would adversely affect your suitability or ability to provide the products or services concerned. This will be explained to you in more detail at the time we collect the personal data and, where appropriate, will be subject to your prior consent.


If you apply for a position with us:

We may collect personal information in relation to you in connection with any application by you for a position with us. In that case, we will explain in more detail at the time how and for what purposes we intend to process the relevant personal information.


WHERE WE PROCESS YOUR PERSONAL DATA

We normally process personal data only in the UK or elsewhere in the EU.

SECURITY OF YOUR PERSONAL DATA

All personal data processed by us is stored securely (the level of security being appropriate to the nature of the data concerned and the other relevant circumstances).

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access


WHO WE SHARE YOUR PERSONAL DATA WITH

We may where appropriate share your personal data with:

Appropriate third parties including:

In relation to information obtained via our website:


OTHER DISCLOSURES WE MAY MAKE

We may disclose your personal data to third parties:


THE LEGAL BASIS FOR OUR PROCESSING OF PERSONAL DATA

The legal basis on which we process your personal data is as follows:


HOW LONG WE KEEP YOUR PERSONAL DATA

We process personal data only for so long as is necessary for the purpose(s) for which it was originally collected, after which it will be deleted or archived except to the extent that it is necessary for us to continue to process it for the purpose of compliance with legal obligations to which we are subject or for another legitimate and lawful purpose.

YOUR RIGHTS

You have the following rights in relation to personal data relating to you that we process:

If you have a complaint about any processing of your personal data being conducted by us, you can contact us or lodge a formal complaint with the Information Commissioner.

CONTACTING THE REGULATOR

The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.

CONTACTING US

Our contact details are:

Pip & Nut Ltd

The Nest

2nd Floor

118 Commercial Street

London, E1 6NF


Contact: Jessie Kenneth


Email: thekernel@pipandnut.com


Phone: +44 (0)20 3422 6688


UPDATES TO THIS POLICY

Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

DATE OF THIS POLICY

This policy was last updated on 11th June 2018